Pre-owned mobile homes purchased for between €5,000 and €20,000 are covered by a six- month warranty for failure of any fitted appliances (fridge-freezer, oven-grill, fire & boiler)

Water leaks and failure of the structure are covered for one year warranty.

Double Glazing on any mobile home will not be covered under warranty.

Pre-owned mobile homes purchased for above €20,000 are covered by a six month warranty for failure of any fitted appliances and are covered for two years for failure of the structure.

Mobile homes sold for €5,000 and under are usually sold for use as storage, do not come with a warranty and are sold as seen.

Mobile homes are not sold with gas certification due to issues that can arise during transport. Gas appliances will be checked prior to delivery but all mobile homes must be certified after siting by an RGI gas installer for the warranty to be valid. This is a service that we can provide at an additional cost.

All warranty issues must be reported to info@wallacemobilehomes.com within the relevant warranty period.

Warranty starts from the day the mobile home is delivered and covers:

  • Water leaks, domestic supply or central heating
    Failure of any fitted
  • Appliance gas or electric
  • Failure of the structure, the structure being
  • Chassis – excluding paint finish and consequent rusting
  • Floor – flooring sheets and joistings
  • Four Sides – Including windows and door
  • Roof – water ingress not resulting from fittings installed after delivery, aerials, satellite dishes etc.

Warranty excludes:

  • General wear and tear
  • Cosmetic features i.e. decor, finishes and soft furnishings
  • Window and door fittings where water ingress is not a consequenc
  • Batteries, bulbs or fuses
  • Defect due to condensation, fungus, mildew and damp (other than as a result of a failure of a permanent seal or joint).
  • Failure where components have been connected to electricity or gas supply, water supply or sewerage system incorrectly
  • Damage resulting from freezing, fire, over heating or accidents (whether caused by the user or a third party)
  • Damage as a result of failure to carry out normal or specific maintenance including, but not specific too, not draining down and winterising the mobile home

Note:

New Mobiles
For new mobile units, we conduct a comprehensive pre-delivery inspection to identify and address any defects before delivery. Please note that after transportation, some adjustments may be necessary once the mobile unit has settled at its final destination. Therefore, it is advisable for customers to conduct their own inspection after the unit has been delivered to their site.

Second-Hand Mobiles
When purchasing a second-hand mobile unit, customers are encouraged to specify their terms and conditions during the negotiation process. This may include requests such as new carpets, mattresses, or the replacement of functional appliances like the fridge-freezer. All such requirements should be discussed and agreed upon before the deposit is made.